Question: My electrically height-adjustable desk can no longer be adjusted or is malfunctioning. What should I do?
Please search for the product you require on our website. You will usually find the user manual under ‘Downloads’. There you will find descriptions of faults, solutions and instructions on how to reset the electronics. If this does not resolve the problem, please contact our customer service team by telephone or email.
Customer Service
My office furniture is faulty and needs repairing. How doIproceed?
Please send your enquiry, including photos, by email to büro@embru.ch or contact our office furniture customer service team by telephone. Ideally, please have your invoice, delivery note or order number to hand. Dimensions or details of the side on which the faulty item is fitted will also help with the initial assessment. We will process your enquiry as quickly as possible.
Customer Service
